privacy
policy

Welcome to adarc. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard the data you share with us through our website, social platforms, email, or direct engagement.

effective date: 01.01.2025
last updated: 01.07.2025

who we are

adarc (“we,” “our,” or “us”) is a creative agency offering services in design, media production, content creation, branding, consultation, and marketing. We are based in Pune, India, and serve clients both domestically and internationally.

scope of this policy

this privacy policy applies to:

  • visitors to our website (https://adarc.in)
  • clients and prospective clients
  • individuals who contact us via forms, emails, or social media
  • job applicants, interns, and collaborators

it does not apply to third-party platforms that we do not control.

what we collect

We collect the following types of data:

a. personal information

  • Full name
  • Email address
  • Phone number
  • Company name
  • Designation or role
  • Billing and shipping address (for merchandise or physical deliverables)
  • Social media handles (if provided)

b. technical information

  • IP address
  • Browser type and version
  • Device type and operating system
  • Referring pages and visit timestamps
  • Cookie preferences and analytics data

c. usage and engagement data

  • Pages visited and time spent on our website
  • Click patterns and scroll depth
  • Newsletter interactions
  • Project inquiry details
  • Client feedback, testimonials, or reviews

d. sensitive or financial data

  • GSTIN or PAN (only when legally required)
  • Bank account details (only for clients/vendors via secure channels)
  • Payment records via payment gateways (we do not store card details)

how we collect it

  • Through contact, inquiry, or subscription forms on our website
  • Through email or WhatsApp communication
  • Via social media direct messages
  • When you fill out a creative brief or client onboarding form
  • From cookies, tracking pixels, and analytics tools (like Google Analytics or Meta Pixel)

how we use your data

We process your data for the following purposes:

  • To respond to inquiries or client requests
  • To deliver our services efficiently
  • To personalize your experience with our agency
  • To maintain internal records and project logs
  • To send project updates, newsletters, or promotional content (with your consent)
  • To analyze website traffic and optimize performance
  • To comply with legal or tax obligations

legal basis for processing

Where applicable, we rely on the following lawful bases:

  • Consent – You have given clear permission to process your data.
  • Contractual necessity – Data is required to fulfill our agreement.
  • Legitimate interest – For internal operations and business development.
  • Legal obligation – For compliance with taxation or government requirements.

how we protect
your data

We take your privacy seriously and use the following measures:

  • SSL encryption on our website
  • Secure email and file-sharing platforms
  • Password-protected devices and cloud storage
  • Access restricted to authorized personnel only
  • Periodic data audits and clean-ups

data sharing
and disclosure

We do not sell your data. We may share your information with:

  • Subcontractors or freelancers under NDA who work on your project
  • Payment gateways for secure transactions
  • Email marketing tools (e.g., Mailchimp)
  • Analytics and website tracking providers
  • Legal or regulatory authorities (only if legally required)

cookies & tracking technologies

Our website uses cookies to:

  • Understand user behavior
  • Optimize website functionality
  • Track marketing campaign performance

You can choose to disable cookies through your browser settings. Certain functions may not work without them.

data retention

We retain data only for as long as:

  • You remain a client
  • We have legal, tax, or regulatory reasons to retain it
  • It’s needed to fulfill our services

After this period, your data will be securely deleted or anonymized.

your rights

Depending on your location and applicable laws (e.g., GDPR), you may have the right to:

  • Request access to your data
  • Correct or update personal information
  • Delete your data (“Right to be Forgotten”)
  • Object to processing or restrict its use
  • Withdraw consent at any time

To exercise these rights, email us at: info@adarc.in

children’s privacy

Our services are not directed at children under 13 (or the age of digital consent in your country). We do not knowingly collect data from minors.

international transfers

If you are located outside India, your data may be transferred to servers or team members based in India. We ensure adequate protection and compliance during such transfers.

changes to this policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the updated revision date. We recommend checking this page periodically.

contact us

For questions, concerns, or complaints regarding this Privacy Policy or your data, please contact:

adarc
Pune, Maharashtra, India
✉️ info@adarc.in
🌐 https://adarc.in

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